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Reverb Reviews

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Overall Rating

4.5
2 Reviews
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About Reverb

Reverb.com is a leading online marketplace for buying and selling new, used, and vintage musical instruments. It provides a platform for anyone to create free listings for musical gear and has facilitated sales of equipment from popular artists. To assist users in determining market values for instruments, Reverb offers a price guide with real-time transactional data. The site is known for its wide range of products including electric guitars, keyboards, synths, effects pedals, pro audio equipment, and more. It supports a vibrant community of music makers and enthusiasts around the world..

Reverb Pros & Cons

Pros of Reverb.com:

  • Verified and Individual Sellers: Both verified stores and individual sellers are present, offering a wide range of new and used instruments and gear.
  • New and Used Instruments: Buyers can access both new and used items, including rare and vintage instruments.
  • Free Listings: Listing your gear on Reverb is free, making it an accessible platform for sellers.
  • Specialized Audience: The platform is tailored for music enthusiasts, ensuring that buyers understand the gear they are purchasing.
  • Comprehensive Tools: Reverb offers tools like intuitive price guides, discounted shipping labels, and robust feedback mechanisms to facilitate the selling process.
  • Global Exposure: The platform provides worldwide exposure, increasing the chances of finding the right buyer.
  • Community Vibes: Reverb fosters a sense of community through insightful articles, tutorial videos, and forums, connecting sellers with a global family of music enthusiasts.
  • Secure Transactions: Reverb offers a secure transaction system, including Safe Shipping, which covers lost or damaged items.

Cons of Reverb.com:

  • Seller Fees: Reverb charges a 5% fee on sold items and an additional 2.7% + 25 cents per transaction for payments.
  • Competitive Market: The competitive nature of the marketplace can make it challenging to stand out among similar listings.
  • Potential for Haggling: Buyers may try to negotiate prices, which can be time-consuming and frustrating for sellers.
  • Non-Payment Issues: There is a higher risk of non-payment issues compared to other platforms.
  • Lowball Offers: Sellers may encounter lowball offers, which can be frustrating.
  • Learning Curve: Mastering the platform's tools and features can be overwhelming for new sellers.
  • Returns and Refunds Process: The refunds and returns process can be difficult and could be improved.

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Reverb Customer Reviews (2)

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Anthony Armstrong
Anthony Armstrong
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Feb 8, 2023
Victoria Lane
Victoria Lane
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Feb 5, 2023

Reverb Customer’s Q&A

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Reverb Features and Benefits

Reverb.com is a popular online marketplace for buying and selling musical instruments and gear. Here are some key features and benefits of using Reverb.com:

  • Wide Selection: Offers an extensive range of music gear from sellers worldwide.
  • Competitive Prices: With many sellers competing to offer the best prices, users have the opportunity to find great deals.
  • Advanced Filters: Allows users to narrow down search results based on specific criteria such as brand, price range, condition, and more.
  • Secure Transactions: Facilitates secure transactions, ensuring the protection of both buyers and sellers.
  • User-Friendly Interface: Known for its user-friendly interface that makes buying and selling easy.
  • Reputable: Trusted by musicians and endorsed by reputable industry sources.
  • Customer Support: Provides reliable customer support to help users with their queries and concerns.

These features make Reverb.com a preferred choice for many musicians and gear enthusiasts. It's a great platform to discover hidden gems, rare finds, and the latest music gear. Enjoy exploring Reverb.com!

Reverb Pricing

Reverb.com's pricing is straightforward:

  • Listing your gear is always free.
  • When your instrument sells, you earn 91.8% of the selling price.
  • The Reverb Price Guide provides real, final prices paid for thousands of music gear products, helping you price your gear competitively.

However, it is important to note that the price shown in Sold Listings is the asking price, not the actual selling price.

About Reverb.com Payment Method?

Reverb.com offers a variety of payment methods to accommodate different preferences. Sellers can accept payments via Visa, Mastercard, American Express, Discover Card (US only), debit card, Apple Pay, Google Pay, PayPal, Reverb Credits, and Affirm Financing. The platform's payment system, Reverb Payments, ensures secure transactions with fraud prevention and chargeback risk management. Funds from sales are directly deposited into the seller's bank account in their local currency. For international transactions, an additional 1% cross-border fee is applied, except within the European Economic Area (EEA) where transactions are considered domestic. The cost for using Reverb Payments is a percentage of the total sale, similar to PayPal, with fees varying by country. For example, in the USA, the fee is 3.19% + $0.49 USD per transaction. Payouts are initiated 1-2 business days after delivery confirmation for the first sale, and subsequently when a valid tracking number shows the item is in transit, subject to approval within two business days.

Reverb FAQs

FAQ

Reverb Alternatives

Here are some alternatives to Reverb.com for buying and selling music gear:

  1. Sweetwater: Known for excellent customer service and a free selling platform that charges zero sales fee.
  2. The Gear Page: An online forum dedicated to guitar gear.
  3. Reddit: An online forum with a large community.
  4. Facebook Marketplace: A platform to buy and sell locally or shipped.
  5. OfferUp: A mobile platform for local buying and selling.
  6. eBay: A well-known online marketplace for buying and selling all kinds of items.
  7. Craigslist: An American classified advertisements website.
  8. Thomann: A German-based seller of musical instruments, studio, lighting, and pro-audio equipment.
  9. Guitar Center: A leading retailer of musical instruments, lessons, repairs and rentals.
  10. Walmart: A multinational retail corporation that operates a chain of hypermarkets.

Each platform has its own pros and cons, so it's recommended to research each one to find the best fit for your needs.

FAQ

How To Open A Reverb Account?

To open an account on Reverb.com, follow these steps:

  1. Visit Reverb.com.
  2. Click on the "Sign Up" button.
  3. You'll be prompted to create a new account.
  4. Fill in the required information and follow the prompts to complete the account creation process.

Alternatively, you can use your Facebook login to create a Reverb account. Just select "Sign Up with Facebook" on the Sign Up page and continue through the signup process. Remember to review and agree to the terms and conditions before finalizing the account creation. Enjoy exploring Reverb.com!

FAQ

Can I negotiate prices with sellers on Reverb?

On Reverb.com, price negotiation is a feature that allows buyers to make an offer to sellers. This can be done by selecting the Make an Offer button on a listing. After submitting an offer, sellers have 24 hours to accept, decline, or counter it. It's similar to negotiating in a real marketplace, aiming to get the item at a lower price than listed. If a seller accepts an offer, or if a buyer accepts a seller's counteroffer, the item is considered purchased and the buyer is expected to complete the transaction.

FAQ

About Reverb.com Popular Products and Services?

Reverb.com is renowned for its wide array of musical instruments and gear, with electric guitars, effects pedals, and pro audio equipment being some of the most sought-after products. The platform also offers services like Price Drops, 0% Financing, and Handpicked Collections. Additionally, Reverb supports environmental initiatives through its Carbon-Offset Shipping program, which contributes to forest protection. The Reverb App provides a convenient way for users to browse and purchase gear, and the site frequently features Deals and Steals for bargain hunters. Moreover, Reverb has facilitated the sale of equipment from famous artists, enhancing its appeal to music enthusiasts.

FAQ

How does Reverb.com compare to other online marketplaces?

Reverb.com is recognized as one of the leading platforms for buying and selling musical gear, known for its low fees, safe and easy processes, and excellent customer service. It stands out in the music community for its wide selection of instruments and reliable customer support. Compared to alternatives like Sweetwater, eBay, and Craigslist, Reverb.com offers a more specialized marketplace that caters specifically to musicians and music enthusiasts. While other platforms may have their own advantages, such as Sweetwater's zero sales fee for selling used gear and post-sale services, Reverb.com maintains a strong position due to its focus on music gear, community engagement, and environmental initiatives like Carbon-Offset Shipping. The platform's commitment to providing a secure environment for transactions with features like Reverb Buyer Protection also contributes to its favorable comparison with other online marketplaces.

FAQ

Reverb.com Return Policy?

Reverb.com's return policy allows for preference-based returns, meaning if a buyer does not like an item, they can return it if the seller's policy permits. Sellers can set their own return policies, which are displayed in the Payments & Returns section of each listing. Regardless of individual policies, all purchases are protected by Reverb Buyer Protection. In terms of shipping, for returned shipments covered by insurance, Reverb collaborates with the buyer and seller to manage claims with the insurance provider. If an order is lost or damaged during shipping and is uninsured, Reverb does not hold liability and cannot guarantee reimbursement. When a return is initiated because the buyer simply does not like the item, and the seller's policy allows for returns, the buyer must provide their own return shipping label. Once the item is returned, the refund should be processed within 48 hours.

FAQ

What are the fees for selling on Reverb?

When selling on Reverb.com, sellers are subject to a 5% selling fee on the total sale amount, which includes shipping. This fee has a minimum of $0.50 and a maximum of $500. Additionally, a payment processing fee of 3.19% + $0.49 is applied to each transaction. For international transactions, an extra 1% cross-border fee may be incurred, except within the European Economic Area where such transactions are considered domestic. Listing items on Reverb is free, and these fees are only charged when an item sells..

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